Frequently Asked Questions
General
Do you have any offline store?
Unfortunately, we do not have a physical store in Thailand, but we are here to serve you online with full support!
Do you have any other online stores?
Our cameras are only available for purchase online through our website.
When will my order be shipped?
Once your order is placed, you will receive the confirmation email. We typically take 1-2 business days for processing and ship Monday to Friday.
How will I know if my order is shipped?
Once your order has shipped, you will receive the tracking number via email.
When will I receive my order after it ships?
Delivery typically takes 1-3 days. However, during public holidays, it may take longer depending on the shipping company. Thank you for your understanding.
Where are the cameras shipped from?
All the cameras are shipped within Thailand.
Does your camera have any warranty?
We offer a six-month warranty for the camera board only. If you experience any malfunctions, please email us at service@papershoot.com and hello@papershootcamerath.com
Please provide your order number and describe the issue you're experiencing. Our customer service team will guide you through troubleshooting steps to verify the issue.
Once we confirm the item is defective, we will provide you with a replacement.
Common Camera Questions
About the camera
What is a Paper Shoot for?
Paper Shoot is the perfect sustainable alternative to disposable, film, and other digital cameras. It is curated in its design, experience, and photo aesthetic to emulate film, digitally and sustainably. If you love the idea of using film but aren’t fond of the ongoing costs and constantly developing, this is perfect for you.
Where are Paper Shoot camera made?
Paper Shoot cameras are designed and made in Taiwan, where they were invented in 2013 by our founder George Lin!
How long does the Paper Shoot camera last?
The Paper Shoot camera is built to last as long as any other piece of technology! With proper care, it will last years. They are highly durable, and some models are even water-resistant and okay to be dropped due to the shock-absorbent nature of our stone paper casing!
What is the difference between all the Paper Shoot cameras?
The camera boards across all the models are identical, meaning they come with the exact same resolution and features. Also, all the cases are interchangeable!
Why wouldn't I use my phone?
Using your phone to take photos is an extremely convenient. Tons of people love using Paper Shoot specifically because they don’t want to be on their phones so much. It allows us to take a much-needed break from our screens while still having the ability to capture memories and live in the moment.
Why wouldn't I use a disposable or film camera?
Just like choosing to use your phone to take photos, using a disposable or film camera is a personal choice.What draws people to Paper Shoot over disposables particularly is their added features of additional filters, video and time-lapse, and the cost - the Paper Shoot is a one-time, completely reusable purchase that allows you to take unlimited photos with no developing or printing needed. Disposables, on the other hand, average between 1,000 THB a camera, plus 800 THB developing for only 27 photos! You’d only need to go through 3-4 disposable cameras to make up for the price of one Paper Shoot, which you’ll have for years and can take as many photos as you want!
Why wouldn’t I use a DSLR?
Whatever type of camera works for you is the best choice! There are different varieties and choices for different types of people, and there is no wrong answer. The Paper Shoot is not meant to emulate DSLRs - we are not trying to mimic the quality, experience, and technology. If you’re looking for a higher-tech camera, then go for it! There are tons of great cameras on the market that will work perfectly for you. The Paper Shoot is purposefully simplistic and minimal, digitally emulating 35mm film.
Why is the Paper Shoot camera more expensive?
Paper Shoot’s exclusive technology is dedicated to recreating the nostalgic charm of film photography, capturing the beauty in each shot.
We’ve made a conscious decision to craft our cameras using eco-friendly, biodegradable, and recycled materials — because we believe in making a difference for the planet. While this choice raises production costs, we stand firm in doing what’s right.